Frequently Asked Questions

Most agencies charge $1,500/month because they are inefficient. We built a software system that does the heavy lifting. We want to be your partner for 10 years, not 10 weeks. We make money by keeping you happy for the long haul, not by overcharging you upfront.

We'll be sad to see you go, but we won't hold you hostage. Since this is a subscription software service, you will lose access to the specific features and automation we host for you, but we don't believe in penalty fees or complicated exit clauses.

No. $297/mo is the price. That includes the website build, all automations, GBP optimization, and ongoing updates. No surprise invoices.

Typically 10 to 14 days after you send us your info. We work fast, but we need you to provide the photos and details promptly. The faster you get us the info, the faster we launch.

You can access your dashboard from any web browser on your computer, or download our iOS/Android app to manage your business from the truck.

Not even a little. We build everything for you. The dashboard is simpler than checking your email. If you can send a text message, you can use our system.

Word of mouth is great, but even referrals check Google before calling. If they can't find you, or if your site looks sketchy, they move on. Our system validates your reputation so you close the referrals you're already getting, and helps you attract the higher paying clients who care about professionalism.

Simple. We plug the holes in your bucket. Credibility: we make you look like a market leader, allowing you to win more jobs. Speed: we text leads back instantly, so you stop losing jobs to voicemail. Reputation: we automate 5 star reviews, which improves your ranking on Google. Time: we automate the busy work, freeing you up to focus on sales and production.

This depends on your advertising efforts, how long you've been in business, and your commitment to using the system. Jurney provides a foundational marketing system to help grow your business. We build the infrastructure, but you have to use it. If you're doing multiple forms of advertising and using our tools, you'll see results.

We only work with local service businesses. That focus means every feature, every automation, and every template is built specifically for your type of business. We are not a generalist agency trying to serve restaurants and tech startups and plumbers all at the same time. We know your world.

We handle the build, the tech, the automations, and the updates. Your part is sending us photos, answering a few questions during onboarding, and doing great work for your customers. That is it.

Direct access to our team. Not a chatbot, not a ticket system. You text or call us and a real person responds. We also proactively monitor your system and make updates without you having to ask.

Yes. Ongoing updates are included in your plan. Need to add a new service, update photos, or change your hours? Just let us know and we handle it.